Post by account_disabled on Mar 14, 2024 4:59:52 GMT -5
Behind every marketing strategy, you cannot miss Facebook as a company page with ad campaigns aimed at your target audience with a particular goal (loyalty, obtaining data, selling). In fact, don't you think that the best strategy was to let the business world sneak into a platform initially created to entertain? Even so, the challenge to “hook” those leads (possible clients) is greater and that is why you must know very well how to respond to queries with a valuable tool: CRM Facebook Ads . Social Ads are the content of social networks that are promoted within the platform for different purposes.
The quick service provided by the chatbot prevents the customer from becoming impatient, annoyed by delays in service, and leaving with the competition. CRMs for Facebook Ads dedicated to customer service through Facebook Messenger also include multi-agent systems. A functionality that expands the attention capacity by having CU Leads several assigned advisors answering each chat. In customer service via Messenger, it is common for one advisor to be unaware of another's task and they end up responding to the same customer. With the multi-agent system, the entire team knows who has served whom and duplicate responses or decontextualized resumption of conversations are avoided.
Then a window opens in which you must enter the name of your business and activate the “multidevice” and “always reopen the previous conversation” options so that the conversation histories are stored. Then you just have to click on the QR button and scan with your phone, just as you would do with WhatsApp web. Add your collaborators' users who will be able to accept the conversations they enter. That's all! Each message sent from the platforms you add, in this case Facebook Messenger and WhatsApp, will arrive in the inbox. This integration will help you provide quality customer service through a permanent and unified chat on all your communication platforms.
The quick service provided by the chatbot prevents the customer from becoming impatient, annoyed by delays in service, and leaving with the competition. CRMs for Facebook Ads dedicated to customer service through Facebook Messenger also include multi-agent systems. A functionality that expands the attention capacity by having CU Leads several assigned advisors answering each chat. In customer service via Messenger, it is common for one advisor to be unaware of another's task and they end up responding to the same customer. With the multi-agent system, the entire team knows who has served whom and duplicate responses or decontextualized resumption of conversations are avoided.
Then a window opens in which you must enter the name of your business and activate the “multidevice” and “always reopen the previous conversation” options so that the conversation histories are stored. Then you just have to click on the QR button and scan with your phone, just as you would do with WhatsApp web. Add your collaborators' users who will be able to accept the conversations they enter. That's all! Each message sent from the platforms you add, in this case Facebook Messenger and WhatsApp, will arrive in the inbox. This integration will help you provide quality customer service through a permanent and unified chat on all your communication platforms.